Manage an Unsent Order (Site)

Resource orders in the Unsent section are there for one of the following reasons:

  • The site created the order but only saved it. It was not sent to the warehouse for processing.
  • The warehouse returned the order to the site for changes.  For more information, see "Revive an Order" in Manage a Submitted Order.

The order shows the requestor, the resources selected and the order details. Details include the current site inventory, other open site orders and the items requested by the site. The order cannot be processed until it is sent to the warehouse and it appears in the Submitted section on the Resource Orders page.

Site users can edit the order, including adding items, adjusting quantities, modifying other order details, or adding notes associated with the order. For information about ordering resources, see Process an Order (Site).

View and Submit an Unsent Order

  1. Select Catalog > Resource Orders > Track sub-tab.
  2. In the Unsent section, click Edit icon to view the order.

    Example of an unsent order with a note

  3. Change the details, as needed.

    Note: When considering how many resources to order, look at the Order Details section. It shows your current site inventory and other open site orders.

  1. Click Save & Send to submit the order to the warehouse.

    Note: You can also click Save to save the order and return it to the Unsent section.

Add or View Notes

Click the Add/View Note View or Add Note icon link. For step-by-step instructions to add or view a note, see Add/View Note.

View Resource Details

To view details about a resource item in the order, click the name of the item.

Note: On some pages, you must click Show More to view the blue highlighted resource item.

The Resource Details page for the item of interest appears.

Version: 17.0 ~ Published: Thursday, January 30, 2020 ~ 7:36:57 AM