Manage an Unsent Order (Warehouse)
Resource orders in the Unsent section are there for one of the following reasons:
- The site created the order but only saved it. It was not sent to the warehouse for processing.
- The warehouse returned (Revive) the order to the site for changes.
In either case, the order cannot be processed until it is sent to the warehouse and it appears in the Submitted section on the Resource Orders page.
The warehouse is restricted to viewing the order and adding or viewing notes associated with the order.
Add/View Note
(Click here for more information)
You can create notes to attach to resource orders in any section by viewing ( 
) the order. The notes can be viewed from the Resource Orders page or in the Order Details.
Add a Note
Additional notes can be added to existing notes on either the Resource Orders page or within a category page. New notes for any order can only be created by first viewing the order.
- Click
. The Notes page appears. - Enter information in the Notes field.
- Click Add. A dated note entry appears.
- Add another note, or click Close.
View a Note
You can view notes for any order in any section. If existing notes are available for an order, click to view them. You can also add additional notes to any order except denied orders.
- Click . The Notes page appears. Existing notes are listed by date.
- Click Close when finished.
View Resource Details
To view details about a resource item in the order, click the name of the item.
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Note: On some pages, you must click Show More to view the blue highlighted resource item. |
The Resource Details page for the item of interest appears.